Tag Archives: bride

A matter of courtesy: It’s alright to say no

The most difficult part of writing about this particular subject, without sounding bitter, or like I’m owed something, was trying to not make this personal.
Please understand, that is not the case, but I believe it is a subject that should be addressed. This is not a pricing issue (although it seems it could be), it is a matter of manners and reciprocal courtesy. I am speaking on behalf of other vendors that I have discussed this with as well.

Let me first begin by saying, no, I DO NOT expect every prospective client that calls, to book my services!

I’ve noticed an unfortunate growing trend amongst new prospects. After initiating first contact, they aren’t even courteous enough to return correspondence, once their prospective vendor has done their part in replying to a request. This is a strange thing to me, after attending a few focus groups, and reading different chatboards, one of the things most of the brides complained about, was the vendor they were interested in, did not reply quickly enough, if at all. So, why isn’t your prospective vendor entitled to the same courtesy?
The main question I would like to pose, if after you’ve made an inquiry, your vendor has promptly replied, and you are no longer interested, do you feel the next appropriate action is to ignore them? A lot of vendors in my industry are independent operators, which means you are dealing real people, not callous corporate entities, that will forget you the moment you hang up. This of course, is not everyone, but the number is growing.

The cyber world allows people to be even more distant than ever before, and making it more difficult to be personal in a situation that requires one to be personable. It is very misleading when speaking to a prospective client, everything seems to be going well, so you decide to call or e-mail back to follow up, and suddenly, they are impossible to get a hold of. I understand being busy, we all are when planning important events, but the time you could have taken to tell them you are not interested, is probably a lot shorter than the time it took to ask the numerous questions, that you were given all the answers to, before you decided to reject their services. You have basically told them that their time has no value to you. Would you like for your chosen vendor to not contact you, after they’ve found someone to fill your date? I’m sure that would not be a very pleasant surprise.

For some reason, it seems rudeness is the new standard of communication, and it is a one way street. Could you imagine if vendors took the same route as some of their prospective clients? The chatboards would be on fire with horrible reviews, and we would all be out of business!

Just remember, being polite is like having insurance, you never know when you may end up needing it (because that same person you ignored, might be the only one available in case something happens), but it’s always nice to have. Believe me, unlike the Alison Krauss song, it’s better to say “no”, than to say nothing at all.

~A~

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Tips for navigating bridal shows….. Just a few hints.

Brideshows, bridal fairs, bride expos, wedding productions…..
I fondly refer to them as “The Circus” Even though they are a necessary evil for me, I love doing them, because the atmosphere presents many new opportunities for me. Whatever you know them as, you can find lots of valuable information, if you are focused, and up to the challenge. These helpful hints may guide you along, so that your experience will be more pleasant, and you can get on track to planning your dream wedding.
Here goes…..

1) Wear comfortable shoes:
Although being fashionable is always good when you are out in public, this is really not the best time to be cute. Convention centers have hard floors, and even when you go to a hotel show, where the floors are carpeted, there will be lots of walking involved. If you want to last more than a half an hour, do yourself the favor.

2) Don’t go alone!:
Ever heard the term, “There’s safety in numbers”? I’m not saying you have to bring an army with you, but it does help to have one or two people to discuss important matters with you. Preferably someone that will actually be involved with your wedding, and can offer differing opinions or reinforce your decisions Your MOH, mother, and (depending on whether or not it’s football season) your groom to be, are definitely good people to consider tagging along. Some vendors can be really aggressive with their approach, and you become an easy target, which could sour your taste about attending another show.

3) It’s best not to send a proxy:
I’ll tell you why. Even someone with the best intentions, will never be as excited as you are about your big day. I’ve seen it a hundred times. Parents, siblings, friends of the bride and groom, will blow through the building as quickly as possible, and gather tons of information for you, leaving you to sift through two bags full of fliers and cards, thus putting you back at square one…. Having no idea where to start 😦

4) Try to attend more than one show:
The number of vendors available for each category is astounding. There is quite a bit of information to process, and trying to find the right fit for every possible vendor in one show, can be really overwhelming. Try to focus on 1-3 things at a time, and take each show in small doses, there is a lot to see, and with patience, you’ll get through it just fine.

And last…….

5) Try to be in a good mood 🙂 :
This is also something I’ve seen a lot of. When you are in a bad mood, you make bad decisions. Come on, it’s your wedding!! What ever may be the cause of you not being happy at the moment, could really stress you out when shopping around for your vendors, and a rash decision could result in buyer’s remorse. But if you absolutely HAVE to go in a cranky disposition, remember #’s 1 & 2, comfy shoes, and lots of friends!

These are not words to live by, because I’m not telling you what you have to do, but from my experience as a vendor, and from what I’ve observed, this can definitely help, as you search for the people that will make the day of your dreams come true.

Hope this helps 🙂
~A~


The usefulness of vendor reviews – Do you find them useful?

As you embark on the daunting task of planning one of the most important events of your life, a question comes to mind: Where can I find the most useful information to make an informed decision? (other subjects to follow)

One of many places you may seek, is a chat-board, or review site, populated by recently married brides.

The question I have, as a vendor myself, How much of your decision to hire someone, depends on the opinions of what others said? How openly do you evaluate each post, do you look for multiple reviews, and do you feel you can trust the opinions of others to point you in the right direction?

From honest experience (and this will be the last time I mention my self) I’ve had many positive reviews, one mediocre, and one from someone whose event I didn’t even do. So I have mixed feelings about this subject, and asking for reviews is like pulling teeth from a wild boar!

So you’ve found a vendor you like, you’ve met them in person, but before you make the jump, there is some last minute checking you’d like to do. Here is the tricky part 1) You cannot find anything, or very little about this vendor. 2) You find loads of reviews, but a high percentage are negative. 3) The potential vendor has nothing but shining reviews, and you are seemingly impressed. Which would have the most influence on you, and which the least?

The unfortunate truth about reviews is pretty much the same as anything else. A harmful review can be written by someone who found, or experienced something wrong with everyone, except the vendor you like, but being caught in the crossfire of anger, they found the smallest mistake and exploited it. A good piece of advice would be, don’t write a review while you are in a bad mood. Other instances may have included another vendor disguised as a recent bride, or worse yet, an individual with a strong dislike for a vendor they’ve never used. These harmful reviews could sabotage the outcome of your chosen vendor’s success.
Some vendors are not completely innocent. They will sometimes pose as clients on different chat-boards, and boost themselves with overwhelming reviews.

There is a definite positive side to reviews, and although very helpful at times, like any amount of research, you must trust your own judgment.
Other ways that review sites can be of better use to you, is having the reviewer’s basic contact information available, so that you may gain some insight, by speaking with them about their event experience with your chosen vendor.
If you’ve found a review to be helpful, it would be reciprocally helpful to others, to write one yourself, and also make yourself available for inquiries about your experience. You have a great deal of power to express what may potentially influence someone’s decision, just as you were influenced by what you’ve read…..

Was that helpful? I hope it was!


A bride’s horror story (You truly get what you pay for)

I’ve told this story many times, but I thought it was an important subject to discuss (briefly).

I was contacted by a potential bride in the latter part of 2008, for a wedding that was to occur in April 2009. The interview was going nicely, until the price of my services was mentioned. I explained the advantages of her going with Nameless Entertainment, and the value received would far outweigh the price. I did not hear from her again.

The reception happened to be at a venue where I am very popular, and referred many times. To my surprise, I got a phone call, on the day of the wedding, 15 minutes before it was supposed to start, asking if I could come and help a bride who had been stood up by her DJ. After some recollection, I concluded that this was the bride who would not consider my services based on my pricing. She instead, went with an agency for less money, and not only gotten stood up, the original DJ she hired from that agency canceled on her the night before. A DJ was found as a replacement, but she had to pay that person, along with the money she had already lost 😦

I naturally felt bad, but was not in a position to help this particular person, I was already obligated to another event. I never want to see someone’s special day ruined, but due to shoddy planning and cutting corners on something as important as entertainment, (in this case, the entertainer even showing up) the bride ended up paying even more than what she would have, had she hired me, or considered my services in the first place.

I implore anyone shopping for a DJ for their event, get to know the person, and what they can offer for your event, instead of what they are charging. What you think you are saving, may cost your more in the long run!